We will collect personal information from you if we have met you at an event and seek your consent to add to our contact databases, or if you have filled in a form on our website.
Under the Data Protection regulations, we can only use your personal information if we have a proper reason for doing so, for example:
A legitimate interest, as per Recital 47 of the UK GDPR, is when we have a business or commercial reason to use your personal information, so long as this is not overridden by your own rights and interests.
The table below explains what we use your personal information for and our reasons for doing so. In general terms, we will collect Personal Information to:
|What we use your personal information for||Our reasons|
|Updating and maintaining client records.||For the performance of our contract with you or to take steps at your request before entering into a contract.
To comply with our legal and regulatory obligations.
|To send marketing updates via email.||To enable you to stay well informed about the latest Geoteric releases, updates, blogs, technical articles and events as per your marketing preferences.
For our legitimate interests.
We will not share information about you with third parties without your consent unless the law allows or requires us to.
Where we are required to share your personal information with external parties, we will take appropriate measures to protect your personal information. We will obtain the relevant privacy notices which assure your personal I information is held by them appropriately.
We will store your personal information on our inbound marketing platform (HubSpot) and our CRM system (Salesforce).
Both systems are accessed internally only by staff who have a clear requirement to access the information due to the nature of their roles within the organisation and are fully password protected. Both companies have comprehensive privacy and compliance policies, which are accessible online, or you may contact us to obtain a copy.
We may use your personal information to send you updates by email that might be of interest to you and/or information about our products and services.
Recital 47 of the UK GDPR allows for the processing of personal information for our legitimate business interests in terms of direct marketing. For example, we have an interest in ensuring our marketing is relevant for you, so we may process your information in order to send you marketing that is tailored to your interests in the business. We believe that this processing is in your interests as well.
We will always treat your personal information with the utmost respect, and will never sell or share it with other organization for marketing purposes.
You have the right to opt out of receiving marketing communications at any time by clicking the ‘Unsubscribe’ button at the end of our marketing emails, or by changing your preferences in your personal ‘Marketing Preferences’ centre.
We generally retain your personal information for the entire time you are employed within the organisation that caused you to first interact with us, unless you ask us to remove your details.
When it is no longer necessary to retain your personal information, we will shred, delete or anonymise it.
Keeping information secure is a key part of data protection compliance. We limit access to your personal information to those employees and external parties who have a business need to know and are subject to a duty of confidentiality.
We will investigate any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so, at our earliest convenience.
If you believe the information we process on you is incorrect, you may request to see this information and have it corrected or deleted.
If you would like to find out more about how we use your personal data or if you have any concerns about how it is handled, please contact: